The website that I have reviewed is Blooming Florist. This is a website that selling variety of flowers online, not even flowers, but also cookies, cupcakes, hand made chocolates and so on. Customers can shop by products provided in the website, such as flowers, flowers and gift, hand bouquet, wines and many others categories or shop by occasions, e.g. 'Congratulations', 'Happy Birthday' or 'Wedding Flowers'. It is a very well organized webpage and easy to use for customers.
Blooming Florist start its operations in 1981 and it is managed by May and Martin Cheah. It has grown from a small retail shop to its present set-up of six retail outlets in Petaling Jaya, Kuala Lumpur and a head office cum workshop cum retail outlet in Kelana Jaya.
through these years. Currently, besides being linked with most reliable florists throughout Malaysia, Blooming is also networked with 75,000 florists worldwide through its membership in Interflora Pacific Unit Limited. It has a verified certification by VeriSign.
Blooming Florist offers the following customer services:
By Simone
Blooming Florist start its operations in 1981 and it is managed by May and Martin Cheah. It has grown from a small retail shop to its present set-up of six retail outlets in Petaling Jaya, Kuala Lumpur and a head office cum workshop cum retail outlet in Kelana Jaya.
through these years. Currently, besides being linked with most reliable florists throughout Malaysia, Blooming is also networked with 75,000 florists worldwide through its membership in Interflora Pacific Unit Limited. It has a verified certification by VeriSign.Blooming Florist offers the following customer services:
- Delivery - Blooming Florist provides delivery services to its customers. It provides same day and next day delivery in PJ/KL or throughout Malaysia. Besides that, it also provides peak floral delivery days and Sunday & public holiday, but customers need to order two days in advance.
- Online Payment - Blooming Florist accepts Visa or Mastercard, AIMEX, Diners Club and JCB. Besides that, customers can payment by online banking through Maybank2u.com, RHB e-banking.
- Sign up an Account - To track an order in Blooming Florist, customers have to register themselves as a member first. After registeration, customers can enjoy shopping in Blooming Florist.
- Outstation & Outside Malaysia services - Bloomong Florist not only concern about the customers in Klang Valley, but also outstation customers. Interflora is a network
of Florist whose membership now exceeds 75,000. Blooming.com.my is a Member of Interflora. This network enables flowers to be Delivered Worldwide by Reliable Member Florist located all over the World.
By Simone
Nowadays, many countries are implementing e-government including Malaysia. The implementation of electronic government started since the introduction of Multimedia Super Corridor (MSC) in 1996 by the Malaysian government. This implementation will improve the government operates internally and also how it delivers services to the people of Malaysia. Besides that, it also can improve the convenience, accessibility and quality of interactions with citizens and businesses.
The vision of e-government is to transform administrative process and service delivery through the use of IT and multimedia. According to the survey on international e-government ranking list, Malaysia’s ranking is 25th out of 32 countries in terms of e-government usage growth. It is due to Malaysian government put in efforts to promote e-government services.
Most of the e-government project implementations are currently in progress. The 7 projects of the Electronic Government Flagship Application are Project Monitoring System (SPP II), Human Resource Management Information System (HRMIS), Generic Office Environment (GOE),Electronic Procurement (EP), Electronic Services (E-Services), Electronic Labour Exchange (ELX)and E-Syariah.
Here are the Malaysian e-government successful application:
* Government’s drive for e-government service
Most of the e-government project implementations are currently in progress. The 7 projects of the Electronic Government Flagship Application are Project Monitoring System (SPP II), Human Resource Management Information System (HRMIS), Generic Office Environment (GOE),Electronic Procurement (EP), Electronic Services (E-Services), Electronic Labour Exchange (ELX)and E-Syariah.
Here are the Malaysian e-government successful application:
* Government’s drive for e-government service
* Electronic Labour Exchange (www.elx.gov.my) has matched 75,000 potential employees with employers since 2005.
* SMS alert on e-government services
* Online renewal of driving licenses
* Electronic filing of income tax forms
* Voter information
* Details for government tenders
* Employment opportunities
Implementing e- government still has some challenges in Malaysia. It can be risky, expensive, difficult and required changes. Ineffective project management, technology failures, funding discontinuity and unrealistic political demand are the problems in the development of e-government implementation. Hence, monitoring and evaluation are essential to effective E-government.. The first priority in Malaysia is improving the core government applications and integrating more services across agencies. Government also need to guide and control the transformation of government into e-government rather than just focusing on introduction of ICTs. At the same time, government need to strengthen the involvement of citizens and businesses use by ICT in public decision must be progress.
In conclusion, the success of e-government implementation in Malaysia is an important factor to determine Malaysia’s progress towards achieving vision 2020 and to build global bridges between Malaysia and other intelligent cities for mutual enrichment.
By Hooi Shang
E-Learning is a technology supported learning where the medium of instruction is via computer technology, particularly involving digital technology. E-Learning lessons are generally designed to guide students through information or to help students perform in specific tasks. Information based e-Learning content communicates information to the student. Lately in most Universities, e-learning is used to define a specific mode to attend a course or programs of study where the students rarely, if ever, attend face-to-face for on-campus access to educational facilities, because they study online. The Pros of E-learning from Students Perspective
There are severe advantages of E-Learning from student’s perspectives.
- Firstly, as we know, students will always faced financial problems since they do not have any income during their studies. Therefore, by having e-learning, it can help students in saving their cost by paying tuition fee, accommodation fee, transport fee and others. Students just need to have their computer or laptop with the internet connection and they can start their e-learning process. It is convenient for them and they can avoid some traveling cost compared to traveling and have their course in a campus as the traffic in Malaysia will be congested during the peak hour.
- Secondly, it is also convenient and flexible for students in such a way that students are not bound to a specific day or time to be physically attending classes. This is because e-learning sessions are available everyday anytime. Students can just online and start their studies whenever they are free. They can also pause learning sessions whenever they want or when they have some other things to be done.
- Furthermore, they will not be so tiring since they can just sit in their house and proceed with the studies without traveling from house to campus. E-learning can be done whenever and wherever they want. Students can proceed with their learning when they are not at home if they have the laptop with them. They can just fill up their free time with E-learning. Whenever they do not understand in some area, they can just post the question to the forum and people in the forum will have a discussion and try to solve their problems.
The Cons of E-learning from Students Perspectives
- One of the disadvantages of E-learning from student’s perspectives is students can hardly make friends by just communicating through internet. This is because they can not clearly understand the person’s personality and without face-to-face communication, is hard for a people to build a friendship and understand that person. Besides, students will lack of socialization skills and it will not be an advantage in their future when they need to work in the society. They might lack of some verbal communication skill since they are just communicating to each other via internet without speaking verbally to each other in the previous days. This will lead to some conflict when they are working in an organization.
- On the other hand, there is also a problem when students face difficulty or do not understand in some particular area, they can not get the solution on the spot whereas they need to post the question on the forum and wait for replies. Some how, even if their queries has been replied, the explanation given might not be accurate because they will not know the real identity of the person who replies whether they are expert or not. Moreover, if the explanation provided is not clear enough or the student’s problem still have not solve, students will face difficulty because they do not know where to find a proper person to make their queries cleared. Everything in this world will have their pros and cons, same goes to E-Learning.
Whether it is good or not is depends on personal perspectives. Students that prefer to have more personal space and more flexibility will prefer studies through E-learning compared to the traditional way which students are required to travel to the campus for classes while students that like to have more friends will more likely to stick with the traditional way.
By Sze Ying
Nowadays, blogging activities become a popular activity in the internet world. It is not only for personal usage, but it also adopted by companies for business purpose. Corporate blogging is publish the information about the organization and used by an organization to reach its organizational goal. It has now become a new marketing communication tool for companies.For example, Google had implemented a corporate blog in year 2004 which is shares all information about Google with people and visitors can leave comment for them.Dell,Amazon Web Services and BBC also had implemented a corporate blog. For further information about companies that really get corporate blogging, you can refer to http://www.sitepoint.com/blogs/2008/08/08/15-companies-that-really-get-corporate-blogging/.
There are two common types of corporate blog which are internal blogs and external blogs. Internal blog is a weblog that can view by employee whereas external blog is a blog that can be view by public that allow employees, teams or spokespersons share their opinion. Internal blogs can be used in e-mail discussions and is useful when the people involved are in different locations. External blog is always used to announce new products and services and to react on certain issues. Customers can leave their comment in the blog and it is useful for organizations to get the direct feedback from the customer.
Corporate blogging is a new marketing communication tool for companies because it can sell and promote their products from there. It is also a form of advert
ising for companies. Customers are easier to search their products by information provided and they can know the latest news about the products of the company. Blogging gives a much needed way for customers to communicate with company .It can build rapport with customers. It also provides customers a channel to interact with companies. Customers can provide feedback and give suggestion about the products and company can try to handle queries from customers in the comments area.
Besides that, corporate blogging provide high-quality content on their blog and frequently update their information which can reinforce the value of the companies. It can attract customers and they will often visit the corporate blog to see the news of the products. Blogging can position business as thought-leaders to build product awareness and loyalty. Therefore, corporate blog is very helpful for communications between companies and customers.
For further information,you can refer to following links:
(i) Top 15 Corporate Blogs (Technorati Ranked - May 2008
(ii) The Corporate Blogging Book (Portfolio 2006) by Debbie Weil
(iii) The New Rules of Business Blogs e-book by Linas Simonis
By Teng Teng
Corporate blogging is a new marketing communication tool for companies because it can sell and promote their products from there. It is also a form of advert
ising for companies. Customers are easier to search their products by information provided and they can know the latest news about the products of the company. Blogging gives a much needed way for customers to communicate with company .It can build rapport with customers. It also provides customers a channel to interact with companies. Customers can provide feedback and give suggestion about the products and company can try to handle queries from customers in the comments area.Besides that, corporate blogging provide high-quality content on their blog and frequently update their information which can reinforce the value of the companies. It can attract customers and they will often visit the corporate blog to see the news of the products. Blogging can position business as thought-leaders to build product awareness and loyalty. Therefore, corporate blog is very helpful for communications between companies and customers.
For further information,you can refer to following links:
(i) Top 15 Corporate Blogs (Technorati Ranked - May 2008
(ii) The Corporate Blogging Book (Portfolio 2006) by Debbie Weil
(iii) The New Rules of Business Blogs e-book by Linas Simonis
By Teng Teng
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